What is your cancellation policy?

All Miami BoxLots orders are a final sale. For all other orders, please contact your sales rep as soon as possible.

We are dedicated to providing outstanding products, but we recognize that issues may arise due to the perishable nature of flowers. Our cancellation policy is designed to address concerns promptly and maintain accountability throughout the supply chain. Our cancellation policy is as follows:

All Miami BoxLots orders are a final sale. Once an order is placed through this online program, it cannot be cancelled or refunded.

For all other orders placed with Mayesh—whether placed directly with your sales rep or through Mayesh.com—cancellations may be possible but must be requested as soon as possible by connecting with your sales rep. There is no guarantee we can cancel our order with the vendor(s).

Eligible orders include:

  • Orders placed via sales representative
  • Farm Direct BoxLots
  • PreBook
  • Live & Local
  • Dutch BoxLots